Just shoot me II

25 October, 2011
Rat Fink

Remember the brouhaha with my mortgage company being slimy thieves? Well get a load of this little gem.

We’ve been working with quite possibly the only sane person at CitiGroup: Ellen. She has been our port in the storm; our life preserver in an ocean of The Right Hand Hasn’t a Clue What the Left Hand is Doing. One enormous corporate monster with one employee capable of cogent thought. PTL. She put everything in motion to solve the idiotic mess her company created for us. She told me (after talking me down from the ledge last week) to call yesterday and make sure everything was put in place, and that she was so sorry that we’d been dragged through the mud like this. I texted the Thriller and said, “I think we’re finally out of the woods.”

After my last class left yesterday (and after a pretty good day of rehearsals), I called her. The customer service robot answered and I said, “Hello, may I speak with Ellen in the escrow office please?” Her response:

“Oh, yes. Well, Ellen took a position with another company.”

[This space intentionally left blank.]

Back to the drawing board — or to the Funny Farm, where life is beautiful all the time.

Subscribe
Notify of
guest

This site uses Akismet to reduce spam. Learn how your comment data is processed.

6 Comments
Oldest
Newest Most Voted
Inline Feedbacks
View all comments
Country Mouse
Country Mouse
25 October, 2011 7:28 am

“Ellen took a position with another company” can probably either translate into – “Ellen got tired of working with a bunch of idiots” or “We knew Ellen was doing a good job and it was making the other employees look bad so we canned her”!
Be sure to put your helmet on before you bang your head up against the wall – it will save on brain damage!!!! :)

Reply

Kay
Kay
25 October, 2011 10:07 am

Well girly girl stand in line!!! My dad has been gone since May 2009 and I am STILL trying to make sense of the estate. Most everything that has been done by the banks and the lawyer has been touched 3 times by me because they seldom get it right the first time. I have become Mama Eagle Eyes just to keep tabs and make certain the account numbers, the address, the names, the social security numbers are correct. AND…… if I ever here a faceless voice on the phone tell me “This is our policy.” I will join you… Read more »

Country Mouse
Country Mouse
26 October, 2011 8:53 am
Reply to  Rat Fink

Kay on Facebook would be awesome!!!!!

Reply